Club News
How Member Event Booking Works
| Location: | ACC |
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As you may know most ACC events now offer online booking as an option. You can chose to make the booking yourself, or ask a Member of staff to do it for you. In either case your booking will be entered on our online booking system
Once your booking has been made you can review it, amend it and/or cancel it yourself any time up to 72 hours ahead of the event by logging into the ACC website and going to the event listing page. You will also find all your family’s upcoming ACC bookings listed in your “Current Bookings” section.
If your account is configured to receive automated booking notifications you will receive a minimum of 3 notifications in the course of a normal booking, but you may receive more if several changes are made to your booking or if it has not been completed within 7 days of the initial place booking having been made:
Event Booking Notifications:
- Confirmation of your initial booking of the requested number of places.
- (Possibly) confirmation of changes having been made to your booking without it yet having been marked as “Complete”.
- (Possibly) a reminder to complete your booking if it has not been completed within 7 days.
- A final “booking complete” confirmation when all requested information has been entered and booking has been saved as “Complete”.
- A reminder of your booking 96 hours ahead of the event.
A more detailed Event Booking Help page is available here (click to open), but if you have any questions about your bookings, or the booking process itself, just ask at the Reception Desk and we will either answer your question, or transfer you to another member of staff who can do so.