New Rules for Cancellation of Group Fitness Class Bookings

Location:Fitness Center

Effective from 6:00 pm on Monday, May 2, 2016

To ensure fair availability and maximum utilization of our very popular free Fitness Center Group Classes we will implement the following changes to the rules for cancellation of bookings.

  1. Cancellations made from 6:00 pm on the day prior to a class, up to the class start time on the following day, will be flagged as “Late Cancellations” and will incur a penalty of NT$100 per occurrence.
  1. Each Member will have a quota of 2 penalty-free “ normal cancellations” per calendar month of classes. A normal cancellation is where a class booking is cancelled before 6:00 pm on the day prior to the class. Any further normal cancellations of classes taking place in the same month will incur a “Cancellation Beyond Quota” penalty of NT$100.
  1. No-shows (Member books, but does not cancel and does not show up at the class) will be charged a penalty of NT$300 per occurrence.